HushknockSupport
Reminders don't arrive
Open Settings in Hushknock: if it says notifications are off, tap through to iOS Settings and allow them. Reminders are Time-Sensitive, so they get through most Focus modes; check that your Focus allows Time-Sensitive notifications.
The ring is silent
The ring plays at your notification volume and respects the silent switch. Ring is available for the Persistent and Relentless levels and is off during your quiet hours.
A dose says “Missed” even though I took it
Tap Taken on the dose; it is recorded as taken late. A dose stays open until your next dose of the same medication, so you usually have until then.
I travelled and the times look different
Hushknock follows your phone's clock. When the time zone changes, Today shows a card: keep the same clock times where you are, or shift the schedule to match home. Your history is kept either way.
Exporting my data
Settings → Export history as CSV gives every scheduled dose with its outcome. Pro users can share a one-page doctor report as PDF.
Subscriptions and refunds
Manage or cancel in iOS Settings → your name → Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com. “Restore purchases” in Hushknock Settings brings Pro back on a new phone.